Logistics Team Member - Loadout Lead

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

Overview

The Load-out Lead for our San Francisco hub will serve as CookUnity’s on-site operational point of contact during dispatch, ensuring smooth and on-time loadout execution.

This role is responsible for monitoring daily operations, verifying accuracy in driver check-ins and handoffs, and capturing real-time data to reduce delivery-related issues and improve visibility across partners.

Key Responsibilities

Operational Oversight

Oversee middle mile (trucks) & last mile (drivers) check-in, loading flow, and dispatch timing to ensure on-time departures.
Monitor loadout sequencing, Gaylord container unloading, and distribution order to maintain efficiency, in addition to ensure proper handling of Cook Unity assets.
Verify truck seals, paperwork, Onfleet readiness, and route compliance before drivers leave the facility.
Support coordination between 3PL’s, Fulfillment, and Middle Mile Truck providers during morning load-out hours.
Oversee bag & ice return program

Accountability & Issue Resolution

Document and escalate delays, missing bags, and delivery-related issues in real time.
Conduct on-site verification for missing or misloaded bags to assist recovery before routes depart.
Maintain a daily operational log for visibility and post-shift reporting.
Ensure all new incoming drivers have completed onboarding Training

Visibility & Reporting

Track and record middle mile (trucks) & last mile (drivers) arrivals, departures, and loadout completion times.
Input on-site data into CookUnity reporting systems for weekly performance and CR visibility.
Identify recurring issues and propose improvements to reduce Credits & Refunds (CRs).

Cross-Team Collaboration

Act as the CookUnity representative between Warehouse, Last Mile Provider, and LA fulfillment during dispatch.

Qualifications

2–3 years of experience in logistics, warehouse, or delivery operations.
Strong understanding of driver coordination, loadout processes, and delivery tracking tools.
Proficiency with Excel, Google Sheets, Onfleet, Tableau and basic data reporting tools.
Excellent communication and problem-solving skills in fast-paced environments.
Ability to work early morning shifts and stand/walk for extended periods.

Schedule

Schedule: Sunday–Wednesday, 5:30 AM–10:30 AM (20 hrs/week)

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$20—$22 USD

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.